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AI Assistants & Automation

Glean

Enterprise search and AI assistant across workplace apps.

Listed as a representative example of its categories. Inclusion is not an endorsement or a ranking.

Typical use cases
  • Employee service desk
  • Policy and knowledge Q&A
  • Workflow automation
  • Talent intelligence
Considerations when evaluating
  • What data does the assistant access, and how are permissions enforced?
  • How are answers grounded, cited and audited?
  • What is the escalation path to a human?
  • Ask for references from organizations of similar size, industry and geography - and speak to an administrator, not only the sponsor.
  • Confirm renewal terms up front: term length, price-increase caps, auto-renewal and the notice period.
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